Shipping and Returns
SHIPPING AND RETURNS
Pre-order
We are authorised Dickies resellers and can take orders for any Dickies garments available at the time of ordering, If you miss out on an item we stock or are after a specific size or style let us know and we will try our best to get what you are after.
Motorcycle parts can be fabricated to order or purchased through our wholesale contacts. Contact us to discuss your requirements further and we will do our best to supply you with what you need.
Shipping
We use Courier Post for the delivery of all goods within NZ. Shipping is stated for each item and can be combined for multiple item purchases.
For International shipping, special order items or pre-orders please use our contact form or email us to at [email protected] for a shipping quote. We only charge you what it costs to ship your goods.
All goods will be shipped within 1-3 working days from when VBS Co. receives full payment. We try and ship same day if possible.
Order Status
You will receive an email notifying you once your order has been shipped.
Returns and Faulty Items
VBS Co. accepts returns on standard non-sale goods. Generally we will not accept returns of special order items but can be discussed on a case-by-case basis. The items must be in original condition with original tags or packaging, they must not be damaged in any way and in a condition suitable for resale and be within 10 days of receiving the items. Delivery costs are at the expense of the customer. We reserve the right to refuse the return if it is damaged, worn or in a condition not suitable for resale.
All faulty returns must be received within 10 days of purchase. We will replace your item if there is a replacement available. If not we will supply you with either a store credit or refund the purchase price plus any shipping costs.
Location
Our workshop is located at the north end of Hamilton.